Sam Altman, one of the most prominent figures in the world of artificial intelligence, is being forced out of OpenAI — the company behind the wildly popular. Long story short: on August 2021 I’ve made an order which was lost by the carrier (UPS). From there I gathered all the information and screenshots of the emails I sent to the customer and put it all into the dispute (there were specific questions. I followed the instructions in the email on how to request the documents pertaining to the decision, but all I received was a statement. You need to report your card as stolen, not wait to file a charge back. Click on the File a Chargeback option. com is encrypted, secure, and processed in as quickly as 2 hours. Unless you have a trustworthy supplier ( these will also screw up ) , Always on Ailbaba pay with credit card ( costs a bit extra ) but you can file a chargeback. They didn't seem to care that required parts were missing, wrong parts were sent, that electronic components were literally burning and smoking, and that there was no CE or UL certification. We just provide information of this check out process, screen shots of these policies and proof that the customer did not return the unsatisfactory product. Hey guys i bought an printer for $1500 for my business off alibaba supplier and they completely ripped me off with the printerhead not being able to…View community ranking In the Top 5% of largest communities on Reddit. . I paid via trade assurance and opened a dispute in April 2022 which is still open. I’ve never done it before and don’t want to go overboard/underboard, and am not sure what to include. I've performed a CC transaction and immediately the supplier. By 2023, the average cost of a single chargeback is expected to be $190, based on a $90 average transaction value. I did not make payment through the Alibaba website but through an offline bank wire transfer. finally we gave up and asked for our reservation to be cancelled as we had missed our plans for. Twitch Donation Chargeback. I did a chargeback because my 8yo son got some nonsensical $250 fee in an app. A lot of companies just ban accounts and credit cards associated with chargebacks, and I think that's fair if you offer a reasonable refund policy yourself. Chargeback Nightmare. After multiple transactions ask if you can go back to PayPal and send money as friends to save money on fees on both sides. MOQ is 12. Deliveroo can decide that you still owe the money and take you to court for the money. I ordered some goods for nearly $4k from Alibaba in June 2021 and they never arrived. Essentially they review all your transactions and will give an “approved” or “declined” decision. Trade assurance and wholesale order disputes. Understand that the client's bank have already taken the money back from Upwork, a chargeback is not "a request" - it is. In my experience when dealing with chargebacks the merchant is guilty until proven innocent. Once your claim has been submitted, you can check the status of your claim in the mobile app or on your computer. ” Shopify as a payment provider should have a system strong enough to verify cvc and potential fraud , as we are paying them a hefty % per transaction they should also cover the potential chargeback losses as they are the ones that. They'll just you a few bucks for the copy. Only if she wins the chargeback. Customers want. The invoice said “bobbleheads”. Join for free Messages OrdersErikMalik. 61%) became one of the most talked about tech stocks on Reddit's WallStreetBets subreddit in early October, according to the latest data from Quiver Quantitative. Every payment you make through Alibaba. The can, and probably will, block your account until the debit is paid, or permanently. Chargeback requested by a buyer. If this was your first purchase, your parents stand a very good chance to get a chargeback. Not that my sales increased dramatically because of it, but I sure as hell have been selling more more I ever did before. 18 hours ago · ReddIt. We have never lost a “unacceptable” product chargeback due to this set up. I hope this helps. When I received the sample all was good and then l the first order which was. Chargeback or chargeback dispute: A claim against a transaction initiated by a customer with their bank, resulting in a forced payment reversal. In general, the charge back reasons are: Unauthorized charge. Ouch. garyh126 • 8 yr. I sell high ticket items and my AOV is roughly $850. They say they don't care about terms. The figures arrive and the heads do not shake. However, this morning my chargeback was denied, leaving me feeling totally robbed. Pre-arbitration (pre-arb): When the customer. I don't recommend you sharing this item asin online because everyone would jump on the listing. On aliexpress, the price of the product itself is only around $11, free shipping. 1688. Since you seem to know who the seller is, you can go to their shop, click on Contact Seller and send a Convo. 00 per kilo after. When I dropped off my car I showed them my prepaid receipt, I handed them my car key, and they told me I was good to go. Go to Alibaba r/Alibaba •. He also sent ingame gifts and chargebacked the payment for these too, which gets u banned in the game until u pay for the gift, but this has been. Upon trying to return it, the merchant said they had to pay return shipping and a 20 percent restocking fee. I even provide evidence to show no changes have been made after payment made for the order back in November 2020. I provided my bank with a copy of the invoice and that was about it. Easiest way to chargeback is online, but if online disputes are unavailable for you, you can always dispute by calling the number on the back of the card. That's literally what every one on Amazon does. However, the chargeback specifics can differ based on whether a debit, credit, or prepaid card was used for the transaction. I paid a ~$60 fee for using a credit card/Alibaba payment platform, so that was about $2,030 – and that price. Provide the details of the bank you’re using. It varies widely. SandAndShells • 2 yr. What I mean is, when you charge it back with the bank, you have to categorize the charge back. My package arrived in my city at the local post office (USA) on 06-03. I totally get it the feeling. com, the following Rules will apply. Just because the banks filed disputes and awarded them doesn't mean PayPal can just charge back without their own investigation. DlnnerTable. com trade partner, our security team has already begun processing your case. My dispute period has expired, and even if it hasn't expired, and the outcome was in the seller'a favour, I would still ask the same question about chargeback :( Reply More posts you may like Update: Alibaba Warning. Listen. Not only that but a few of the charges were labeled as being sent to individuals directly with common sounding almost stereotypical Chinese names instead of businesses like "Zhou Wei" or "Hui Chang" One charge in particular was labeled as a website address for an Alibaba looking site that sells "mobile signal boosters" and was identified by. I've also tried a Visa card. Not only that but a few of the charges were labeled as being sent to individuals directly with common sounding almost stereotypical Chinese names instead of businesses like "Zhou Wei" or "Hui Chang" One charge in particular was labeled as a website address for an Alibaba looking site that sells "mobile signal boosters" and was identified by. If you don't want charge backs remove donations and ask for donation through bits and subs, outside of that if you really want donations then twitch says not to touch any donations for Atleast 8-12 months to be safe for charge backs. Also it may affect other amazon properties like audible, alexa, ring and more. I ordered 1000😭😭My manufacturer is super nice and understanding so I’m going to try to figure it out with. An important part of the investigation is to check past history. The listing was titled with “Bobblehead” and videos and pictures all showed moving heads. 1. Safe & easy payments. Step 2: Use Alibaba Trade Center (Under My Alibaba) to communicate with the supplier. Respond to refunds quickly. You could always e-mail the customer and ask why they did a chargeback and they normally give you a reply with the evidence to prove it wasn't fraud! -2. In addition they could lock your account. Klarna CS should've paused the payments on that card. Poor quality goods, outright scams, delivery problems, and the like are a reality, just as with all marketplaces. It has nothing to do with Shopify. GENERAL NEWS. This is one of the reasons why I just don't see them beating out AMZ or even Ebay. A lot of laziness and bad workers can extend this months before a chargeback appears. Yes, you will get your money back, but you will absolutely get your Google account severely restricted (with the inability to pay) or even closed. What you're describing is a scam They donate $100, try to get it back from you directly. At one point I was at a 7% chargeback ratio. There are good post about finding reputable suppliers, just Google or search reddit. Yes, my reason for chargeback was item not received. All you can do is contact them AFTER the reversal of chargeback is complete and apologize. Sue them. Once your dispute has been officially lodge, the Dispute Claim department usually take about 4 days to verify your claim. Talk to your processor/sales person/account manager for them, make sure you have a decent plan with minimum fees for Chargebacks (because a lot of times, even if you win a CB, there will be a 5-25$ fee for each one that is non-refundable, and it costs more if you. But no refund! Sorry this happened to you. It seems to me that this is a very low number for an e-commerce B2B-focused site, and I wonder if I contact a seller. Essentially I want to purchase them. 4 years ago. Applicable card chargeback rights may be broader than those available to you under PayPal’s Purchase Protection program. 1 of them because we didn’t provide a pre-paid return label within 24 hours, customer opened chargeback and won even with evidence. If you want to succeed, don't dropship. In cases where the service was completely provided, Fiverr will protect you from fraud chargebacks. They can't charge back what was refunded. They take much longer usually for shipping, it's set up more like wish website, but if you talk to. I ordered a pair of adjustable weight dumbbells on March 3rd for $400 ($100 per dumbbell, and $200 for shipping due to the weight of the products). Most US people are afraid of buying there because you are buying directly from the source in China, but they will happy buy overpriced items in Amazon from the Seller in US that bought everything in bulk in Alibaba. Many utility providers, gyms and other companies also send people to collections on a regular basis after chargebacks and credit card companies work with them. An example would be the tracking page from USPS with address, delivery status, etc. We get our money back plus the $15 chargeback fee. With these codes, EMV 3DS ensures that the chargeback liability is shifted away from the merchant and back to the. . Main reason is people are living in fantasy world, trying to 'try' things in home, despite it's against common sense and our terms. If it's a credit card it will be section 75 and the money will come from the credit card company Amex and I believe the furniture place should get to keep the money you paid. Membership provides significant benefits, including unique rewards, advantageous pricing options, excellent customer service, and numerous travel-related amenities. g. If buyer and seller have disagreement over condition, they don't want to hear it, they side with the buyer. Reservation total $2000. 21, 2023, 8:42 AM PST. Join for free Messages Orders Help with defective/damaged Alibaba order. I made an order through alibaba again on December 17th, 2022 So, my alibaba account is still open and functioning. Input your full name and bank information. Alibaba (BABA 0. I've provided evidence and requested my bank to raise a chargeback but was told as the transaction is over 120 days old they can't pass it to Mastercard. i learned the hard way that youre opnening a whole can of worms by doing that. Chargebacks cost the merchant on record not the buyer and the fees are owed even if they win the chargeback. 4 to Feb. You can also have a real lawyer send a demand letter. • 1 yr. I know it was Chinese New Year, but on Alibaba they say they wont be available only between Feb. Facebook does not facilitate returns for. Credit card. Shopify are very good at making the process to fight a charge back easy. If you look up Regulation Z (credit card)or E (debit) chargeback reason codes you can see exactly what you need to provide to win a dispute. Credit card chargebacks are intended to provide a remedy if you never received something you paid for or if the merchant is charging you more than the agreed to price. 57. There are several reasons why an issuer might decline a transaction. Got scammed. RedactedRedditery • 2 yr. Never again will I order on Alibaba, or any Chinese supplier for that matter. What puzzles me the most is how Alibaba seems to be willing to scare away long time buyers just to steal a few bucks. Always get it inspected if it is a large $ shipment. Pretty crazy story. When you can support a rightful claim with evidence, the odds of winning the dispute are on your side. Nov. For example, Visa's official documents use the word dispute instead of chargeback. You cannot process a chargeback. 9% of these chargebacks. Go to Alibaba r/Alibaba • by West_University_475. I used to work at a bank doing chargebacks, and not too many people know that the regulations and guidelines that your credit card company uses to process chargebacks is freely available on the internet. If you cancel your subscription and the charges keep coming (many such cases), then you have a case to dispute the charges and you can show your cancelation conformation. Even though I've presented a written document. In short, the customer is usually going to win a charge back for a card not preset transaction. ago. 11. The customer's credit card company / bank makes the determination on the chargeback. Smooth_Math_8315. ago. It could be fair to consider a dispute as the first stage in the chargeback process. a. 00, and that until I pay that amount I will not be able. This is why when one recieves steady donations, is to keep a set amount of money In the E-Wallet so it covers the charge backs for at least 14 days. Maybe the product you received was defective or you didn’t receive what you ordered. The funds will be added back to your account, and after seven days, you will be able to withdraw the funds. And yes, they're going to side with their customer the vast majority of the time. Follow best practices for card-not-present transactions. I read their policy back to the rep (I can't remember the specifics, but I was within the refund period) and he still refused, so I did the chargeback. Alibaba TA order not received for over 1 year. The bank will side with Amazon every time. Once the process is finished, DoNotPay will do the rest. You almost definitely won't need to provide any evidence; AG is going to receive so many chargebacks (if they haven't already) in the near future that the banks are going to eventually have them flagged in their systems. I'm currently in dispute as well as I haven't received my goods and unfortunately not getting anywhere just receiving generic responses. I work for a credit card processor. They have a Shopify plugin as well. i. 4566nb • 5 mo. He waited until the very last moment that he could charge back, and did so (I'd probably guess in the range of $30,000-$40,000 in total). It’ll also come on a crate so there might be additional handling fee, the you’re in the ballpark of a known brand name machine. The process used in order is alipay, will the alipay or merchant send evidence to the paypal knowing that alipay dont have internal dispute resolution? Vote. ago. A dispute is an action, while a chargeback is a process. First, reach out to the company that sold the product or service to you. Our supplier is refusing to refund us unless we send items back. They cost me about $40 each through AliBaba. It's not you. Paypal most likely wont help me and from what ive read if your account is in the negative you get sent to debt collections. Last option would be to sue them but that would cost more. ago. They pretty much tell you exactly what to provide. Buyer to pay extra 325usd for boxes and pick up by 31-12-21 F) Additional money paid. It could be fair to consider a dispute as the first stage in the chargeback process. While it is a great tool, you gotta make sure you use it right. Yes it's normal, different things can trigger fraud filters and such. Try re-opening it or appealing. Chargeback or chargeback dispute: A claim against a transaction initiated by a customer with their bank, resulting in a forced payment reversal. The Stakes: A compelling rebuttal letter will make or break your representment. If it hasn't been delivered, you need to contact the shipping agent immediately and cancel delivery. The value of the chargeback was just over £12,000. gov or . • 2 yr. What are the chances I'll get banned? Issues & Disputes. Terms & Policies. A dispute is an action, while a chargeback is a process. Need advice. Have a well written purchasing contract in place. It sounds like you're concerned with quality, which is a perfectly acceptable reason to chargeback. Coinbase had a lot of time to work with me but instead, their customer service didn't really seem to care (were very rude on the phone and email messages just copied and pasted auto responses). for some reason, dhgate wont refund if you have a pending chargeback with your card company, even if the item is sent back to the seller. So you will just look like you bought the watch and took the money back. Alibaba is legit. It's also important to notate on your listing something like the following: Disputes and Chargebacks: All disputes must 1st be addressed between host and guest. Select the transaction, then select the Dispute this transaction link and follow the instructions. E. What happens if I do a chargeback on AliExpress? Long story short, I got scammed by a seller with a counterfeit product (something kinda similar to photos but not it), disputed and Aliexpress gave partial refund only, ignoring my requests to send it back to seller because the item is "still usable". This includes payment type, card details, gateway, and other payment details. Bank will investigate (and if required, will contact cardholder for additional info) to determine if a chargeback can be made. A woman's weekly trip to her local Subway in College Park, Georgia, turned into a financial fiasco when she was charged $7,112. All the payment platforms and ACH transfers have the same chargeback issues, except physical cash, bank wire transfer, Western Union / MoneyGram / Walmart2Walmart, money order & certified bank check (easily forged), and BTC. The idea behind this creation was to develop an environment where Chinese manufacturers could interact with international buyers. thanks. r/personalfinance. Chargeback advice. Thus, if a Cash App transaction doesn’t involve a credit or debit card, the transaction isn't subject to chargeback rules. My worry is that I file the chargeback, *then* they decide to schedule us for a followup. It’s going to cost over $2k to send back. It depends when the owner of the credit card notices the bad charge, and how long it takes for them to notify the bank, and how long the bank decides to take to perform the chargeback. I filed for credit card chargeback. ago. Collections agencies often charge 20-40% of what they collect. This. The chargeback will force them to act. I'd advise trying to go down the. The fraud analysis was labeled as low for both orders, so there was no indication that this may happen. Man_of_the_Rain • twitch. ago. Ask the company if it will reverse the charge. Vendor trying to guilt trip me into cancelling my chargeback. Chinese alibaba with much better prices. The seller put a fake tracking info showing completely different. Talk to your processor/sales person/account manager for them, make sure you have a decent plan with minimum fees for Chargebacks (because a lot of times, even if you win a CB, there will be a 5-25$ fee for each one that is non-refundable, and it costs more if you. Yep, I started using Sale Samurai last month, and it has helped a lot. Ridiculous decision on Alibaba's dispute. FYI Fraud Protect is only available to U. The payment went through and was processed on the Alibaba website but there hasn’t been any funds taken from my bank account. It connects sellers and buyers worldwide, offering almost everything you want or need—from toilet brushes to. A buyer filed a claim that they didn’t receive their order. Unfortunately adidas won’t do anything and tell you to work with fed ex. I called my bank to request a chargeback, gave them all the info, I know I have a good case. The package kept getting "updates," for the next week, but stayed in the same distribution center. You could always e-mail the customer and ask why they did a chargeback and they normally give you a reply with the evidence to prove it wasn't fraud! -2. Hi, I'm in the process of trying to make an order off Alibaba using my Mastercard debit card - but the payment keeps failing. What a sham. Unfortunately, I had a customer recently open a chargeback for two orders he had made over the course of a 7 day span that totaled $2,500. After some research, he found that the gold supplier badge is something like a premium membership. AMEX is already instantly approving chargebacks; I imagine the other banks will follow shortly. These have different best practices from in-person transactions because more needs to be done to confirm. ago. Etsy will eat the cost of the charge back. Best. ) I've won a chargeback before. Alibaba does not acknowledge anything we say; I doubt they watched the video evidence we spent hours recording. If you chargeback this indeed puts your account at risk as you are well aware. Alibaba customer. They will refund customer, plus deduct, in my case $15 Canadian as a fee from my balance (as they convert all funds to CAD for me). I've read cashapp will close your account if you initiate a chargeback. This is Visa's Rule 53: "In order for Visa chargeback reason code 53 to be valid, the customer must make a legitimate attempt to either return the merchandise or cancel the service. An online shop with your company logo (website and app). Pick the item for which you wish to receive a refund in your account and decide on the type of compensation. To help you do that, here’s our credit card company insider’s guide to the top 10 reasons why your. If the dispute is valid, you will be asked to respond. They have not been very responsive. So earlier this year I place a chargeback against a purchase made from alibaba. 3. Sold a gift card a few years ago, the person used it then disputed the charge with their CC company and Paypal promptly yanked the funds from me. You have to spend the big bucks to make the big. to be precise 6 chargebacks. 4. Stay on them. Since you seem to know who the seller is, you can go to their shop, click on Contact Seller and send a Convo. RapturesLost • 3 yr. 91%) stock has been on quite a roller-coaster ride over its history. We stopped taking amex cards because of chargebacks. This can be a tremendous resource, providing access to many low-cost suppliers, but it is not without its difficulties and risks. November 22, 2023 at 3:04 PM PST. io is a great solution since it auto-notifies merchants before a chargeback is about to occur, letting you instantly refund the buyer, ultimately allowing you to accept higher-risk payment types to widen your funnel. Have yet to test the miners. All are mainly Chinese goods and usually lower quality, hence the prices. Even so, your chances are extremely slim as. You might have seen my post a few days ago about my new equipment that I bought through Alibaba and imported from China. ago. Another idea, find a Rolling Tray or smoking accessories manufacturer on alibaba and send them a message. We would like to show you a description here but the site won’t allow us. Amex did the chargeback, and a month later Iberia "won" and Amex reversed the chargeback. American Express, a leading financial institution, offers a wide range of services including credit, debit, and charge cards, complemented by various travel-related services. Hey all. Not too late, you can attempt Trade Assurance, then chargeback if that doesn't work. Pay with any major online payment method or make a bank-to-bank wire transfer, all in your local currency. Even though the BL is a legally binding document, Alibaba is blatantly disregarding this and is arguing for the supplier that the real weight is more than the port scales say it is. Thinking the evidences I uploaded will be satisfactory enough for alibaba to weigh on my side, their final decision is a shocking revelation and proof that Alibaba Trade Assurance is nothing but a false assurance, to my experience that is. You may also be eligible for flexible financing, such as Payment Terms: 30/60 Days* to free up your cash flow. Sometimes the word dispute is used interchangeably with the word chargeback to refer to the entire process, from start to finish. Stripe is a scam. Alibaba (BABA 0. If they don't respond quickly, you may get your money back but assuming the merchant claims there was a no refund policy, you will not. Vet your supplier first before sending any money. com experience is a phenomenal success. I've provided evidence and requested my bank to raise a chargeback but was told as the transaction is over 120 days old they can't pass it to Mastercard. Chargeback is the process of a bank sending a back a debit or credit card transaction through Visa, MasterCard, Amex, etc. I've already waited three days without a working furnace, I think I'm going to go ahead and have it fixed by someone else. The service or merchandise was delivered as described. Buyers have no real value for Alibaba. therefore can anyone on reddit help in this situation as both the supplier and Alibaba are both acting unprofessionally and basically incompetant. I work for one such company currently, and as soon as a chargeback is processed, their account and the credit card used for the purchase is banned from making any further purchases, but. Posting on X a photo of himself Sunday holding a green guest badge connected to a lanyard labeled “OpenAI,” the just-ousted CEO wrote: “first and last time i. They can't charge back what was refunded. If you've received a trade dispute from an Alibaba. ago. Filing chargeback advice (capital one) Hi! I had problems with a seller, of course trade assurance disregarded everything, and now I’m forced to file a chargeback, capital one debit. In this case I used this supplier for personal items. 98. Upon trying to return it, the merchant said they had to pay return shipping and a 20 percent restocking fee. When you can support a rightful claim with evidence, the odds of winning the dispute are on your side. Doubtful with Amazon. Hi! So I bought 5k worthy of furniture from a seller, who promised 45-60 day time line. View community ranking In the Top 1% of largest communities on Reddit. A guy we never saw before subbed to the channel and donated 60$ for 6 times. 10. They didn't seem to care that required parts were missing, wrong parts were sent, that electronic components were literally burning and smoking, and that there was no CE or UL certification documentation provided. G) DiSpute raised again. squeamish_cactus 4 yr. 75 - 150 comment karma. Suspected fraud is a common reason, as is insufficient funds in the cardholder’s account. For example I bought item on alibaba using my paypal account which debit card are linked, then I requested a chargeback to my bank issuer. Filing a chargeback (along with filing complaints to various websites and gov't agencies) for unreasonable termination is one way to make sure Sinemia feels their arbitrary decision to terminated annual memberships, and let their bank knows Sinemia's business practices. Hello everyone I really need some help with this. A Visa debit chargeback is similar to traditional credit card chargebacks: a customer calls the bank with a complaint, and funds previously credited to the merchant go back to the cardholder. Goods get send to their country. Hopefully you didn't order too many I haven't gone through alibaba much because I've heard bad things let me know how your process goes. The case with PayPal was closed on December 15th, 2022. In the contract we agreed that products shall be shipped within 15 days after payment. As far as how long do you have, it's generally stated that you have 120. I ordered watch parts from AliExpress back in November but they were shipped to the wrong address and ultimately back to the shipper. ) A great mention by u/Revelation2106 about chargebacks in the UK, it is similar in the US, here. We just provide information of this check out process, screen shots of these policies and proof that the customer did not return the unsatisfactory product. 8. When people realize, they often go chargeback through their bank. Be ware. I filled a claim with PayPal after an unsuccessful refund with alibaba. Businesses do not have to accept returns other than for defective items. by jfduke3.